E-Commerce Operations Specialist

Gambaran Tugas :

• Mengawasi kelancaran operasional toko online lintas platform.
• Sinkronisasi stok barang antara gudang & toko online.
• Memantau SLA pemrosesan pesanan & keluhan pembeli.
• Menyusun SOP perbaikan layanan operasional toko.
• Pengawasan alur proses order.
• Pengendalian akumulasi & alur stok.
• Penanganan masalah logistik & teknis.

Kualifikasi :

• S1 Manajemen/Teknik Industri/Logistik (Pengalaman 2–3 thn).
• Akan diutamakan jika memiliki sertifikasi: Certified Supply Chain Professional (CSCP), Google Data Analytics, / Lean/ISO SOP.

Skills: Sales Strategy, Job Evaluation, Leadership, E-commerce, Sales Analysis, Order Management, Campaign Management, Digital Marketing, E-Commerce System Management, Customer Service, Search Engine Optimization (SEO)