retail store supervisor

Education:

Secondary (high) school graduation certificate.

Work site environment:

Non-smoking.

Work setting:

Retail business.

Tasks:

• Supervise staff (apprentices, stages hands, design team, etc.).
• Assign sales workers to duties.
• Hire and train or arrange for training of staff.
• Order merchandise.
• Authorize return of merchandise.
• Establish work schedules.
• Sell merchandise.
• Prepare reports on sales volumes, merchandising and personnel matters.
• Resolve issues that may arise, including customer requests, complaints and supply shortages.
• Organize and maintain inventory.
• Supervise and co-ordinate activities of workers.
• Manage cash.
• Conduct performance reviews.
• Supervise office and volunteer staff.

Supervision:

3-4 people.

Work conditions and physical capabilities:

Fast-paced environment. Work under pressure. Attention to detail. Combination of sitting, standing, walking.

• Walking.
• Sitting.
• Bending, crouching, kneeling.

Personal suitability:

• Accurate.
• Client focus.
• Flexibility.
• Organized.
• Reliability.
• Team player.
• Initiative.
• Judgement.
• Ability to multitask.

Experience:

1 year to less than 2 years.

Employment terms options:

• Morning.
• Day.

Support for newcomers and refugees:

• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) .
• Supports newcomers and/or refugees with foreign credential recognition.
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees .
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees .

Support for youths:

• Offers mentorship, coaching and/or networking opportunities for youth.
• Provides awareness training to employees to create a welcoming work environment for youth.

Support for Indigenous people:

• Offers mentorship, coaching and/or networking opportunities for Indigenous workers .
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations .
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers .