Responsibilities
This SharePoint Migration Specialist provide migration related support demand to the remediation of legacy content and workflows, and ensure content administrators receive timely, hands-on assistance throughout a complex large scale migration project focusing workflow remediation, modern SharePoint solutions, navigation management, as well as hands on assistance on ticket management, communications, triage, and user support as needed.
Assisting CAs and CMs with building modern alternatives for classic web parts, page layouts, and custom solutions
Supporting the creation and formatting of JSON list and column formatting as well as modern lists and libraries
Managing and validating hub site navigation links, cross site navigation updates, and link remediation activities
Providing white glove support to content administrators rebuilding sites, pages, forms, workflows, and business processes from scratch
Managing the influx of migration related help desk tickets, email inquiries, Teams chats and calls, and office hours and support sessions
Serving as the first point of contact for content administrators during migration activities
Troubleshooting common migration issues and escalating complex items to the project team
Leveraging CA/CM Bootcamp materials, FAQs, migration aids, and reference guides to deliver consistent resolutions
Assisting content administrators with rebuilding legacy workflows using Power Automate, Microsoft Forms, and SharePoint Lists
Qualifications
3-5 years of dedicated work with SharePoint in an enterprise environment including strong experience with
Power Automate
PowerBI
Microsoft Forms
SharePoint Lists and administrative skills including rebuilding pages, forms workflows and creating business processes from scratch
Experience troubleshooting migrations issues and the knowledge of when to escalate
Previous work with JSON list and column formatting as well as modern lists and libraries
Ability to triage and support help desk related tickets as needed from email to Teams Chats as well as managing
Excellent communication and the ability to translate complex information to non-technical users
Ability to work on site five days a week
Ability to maintain a Top Secret Clearance
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