Developer (m/f/d) - Operational Excellence and Managed Services
Your tasks
Why we are looking for support
As a Developer within our Operational Excellence and Managed Services team, you will work across multiple clients in parallel, balancing different priorities, industries, and technical setups. No two working days will look the same. You will be responsible for the health and evolution of our clients' Salesforce instances, moving beyond simple ticket resolution to own the broader technical picture. You will drive quality, mentor junior analysts, and ensure our solutions are scalable, secure, and well-integrated with the broader IT landscape.
Your tasks
Technical Solution & Design Engineering
Take ownership of existing Salesforce implementations in live production environments
Analyse, understand, and improve existing codebases rather than building solutions from scratch
Design and implement robust, scalable solutions aligned with business and architectural requirements
Ensure solutions integrate effectively within complex IT and EPR landscapes
Operational Stability & Troubleshooting
Identify root causes of issues in complex Salesforce Systems
Debug, refactor, and stabilize existing implementations
Implement sustainable fixes with a long-term operational mindset
Take responsibility for the overall health and reliability of client systems
Quality Assurance & Best Practices
Ensure high code quality through reviews, technical standards, and best practices
Translate technical challenges into clear, business-oriented recommendations
Support or lead technical workshops and system health checks
Collaborate closely with consultants, developers, and client stakeholders
Client Consultancy & Advisory
Act as a trusted technical advisor for clients
Translate technical challenges into clear, business-oriented recommendations
Support or lead technical workshops and system health checks
Collaborate closely with consultants, developers, and client stakeholders
DevOps & Release Management
Support and improve CI/CD pipelines and deployment processes
Coordinate releases across teams and stakeholders
Ensure stable, secure, and low-risk deployments in production environments
Requirements
Strong proficiency in Salesforce development, including Apex, Lightning Web Components (LWC), Flows, and sharing & visibility settings
Experience with enterprise integrations using REST/SOAP APIs, ideally involving middleware solutions
Strong understanding of Salesforce Consumer Goods Cloud and complex Salesforce data models
Experience managing CI/CD pipelines and professional release management workflows
Strong knowledge of Git-based version control and development best practices
Proven ability to work in client-facing environments and manage stakeholder expectations
Ability to communicate complex technical topics clearly to non-technical audiences
Strong analytical and problem-solving skills with a focus on identifying root causes
Proven experience designing sustainable, long-term implementations
Confident troubleshooting issues in live Salesforce orgs and complex configurations
Excellent communication and English skills, both written and spoken
Nice to Have
Experience with Salesforce Consumer Goods Cloud
Familiarity with complex data models and enterprise Salesforce architectures
Knowledge of CG Offline App
Experience in consulting, managed services, or long-term client ownership models
Prior experience acting as a QA lead or quality gatekeeper
Exposure to ERP integrations