hotel front desk supervisor
Education:
Secondary (high) school graduation certificate.
Tasks:
- Co-ordinate activities with other work units or departments.
- Establish work schedules and procedures.
- Perform same duties as workers supervised.
- Prepare and submit reports.
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality.
- Assist clients/guests with special needs.
- Co-ordinate, assign and review work.
- Hire and train staff in job duties, safety procedures and company policies.
- Requisition materials and supplies.
Personal suitability:
- Accurate.
- Client focus.
- Dependability.
- Efficient interpersonal skills.
- Excellent oral communication.
- Excellent written communication.
- Initiative.
- Organized.
- Team player.
Screening questions:
Do you have experience working in this field?.
Employment terms options:
- Early morning.
- Evening.
Experience:
1 year to less than 2 years.
Employment terms options:
- Morning.
- Night.
- Day.
- Weekend.
Health benefits:
- Dental plan.
- Disability benefits.
- Health care plan.
Financial benefits:
- Bonus.
- Group insurance benefits.
- Life insurance.
- Night shift premium.
Long term benefits:
- Long-term care insurance.
Other benefits:
- Free parking available.
- Learning/training paid by employer.
- On-site recreation and activities.
- Team building opportunities.
- Wellness program.
Support for persons with disabilities:
- Participates in a government or community program or initiative that supports persons with disabilities .
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities.
- Applies accessible and inclusive recruitment policies that accommodate persons with disabilities .
Support for newcomers and refugees:
- Supports newcomers and/or refugees with foreign credential recognition.
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees .
Support for youths:
- Participates in a government or community program or initiative that supports youth employment.
- Provides awareness training to employees to create a welcoming work environment for youth.
Support for Indigenous people:
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations .
Support for mature workers:
- Applies hiring policies that discourage age discrimination .
- Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.) .
Supports for visible minorities:
- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.).