Learning & Development Partner

OpsWerks is a technical consulting company specializing in operational services for the high-tech industry. As we continue to grow rapidly, we are expanding our People Operations and Development (POD) Group to support and scale our most important asset—our people.

Your Role

We are looking for a proactive and experienced Learning & Development Partner to join our dynamic POD team. This individual will play a key role in designing, implementing, and scaling learning and development initiatives that support our team members' growth and align with the company's strategic goals.

As an L&D Partner, you will focus on identifying capability gaps, developing targeted learning programs, and supporting a culture of continuous learning across our PH sites. Your work will directly impact the development, engagement, and success of our growing workforce.

Learning Design and Execution

Conduct needs assessments to identify learning priorities

Design and develop engaging learning content and materials that drive business impact and support organizational goals

Deliver virtual and in-person learning programs, onboarding sessions, and capability-building workshops

Customize learning programs based on audience type, function, and job level

Stakeholder Partnership

Collaborate with People Business Partners, Team Leads, and Business Managers to assess and align learning needs

Participate in talent reviews and development planning

Ensure alignment of learning goals with team and performance expectations

Learning Evaluation and Analytics

Collect feedback, measure effectiveness, and track ROI of learning programs

Analyze performance improvement trends and continuously adapt learning content

Report learning data, LMS metrics, and program feedback to leadership to identify trends, gaps, and opportunities

Program Management

Coordinate scheduling, logistics, and communication for learning sessions

Support onboarding programs and leadership development initiatives

Track and monitor learner attendance, course completion, and engagement metrics

Learning Culture and Innovation

Support and promote learning campaigns, knowledge-sharing events, and peer-led sessions

Encourage the use of the LMS and self-paced learning resources

Stay up-to-date with L&D trends and recommend innovative learning approaches

Your Qualification:

Bachelor’s degree in Education, Psychology, Human Resources, or a related field

4–6 years of experience in Learning & Development, facilitation, or training design

Strong background in delivering learning programs for adult learners

Exposure to leadership development and technical capability training is a plus

Solid understanding of learning design models (e.g., , ADDIE, Agile, Kirkpatrick, or similar)

Effective presentation, facilitation, and coaching skills

Proficient in MS Office, Canva, Google Suite, and comfortable navigating Learning Management Systems (LMS)