Customer Service Assistant

SCOPE

The Customer Service Assistant is responsible for supporting department objectives by entering and retrieving data through custom or other software to provide optimal customer experience and supporting customer service initiatives.

ACCOUNTABILITIES

• Performs data entry accurately and efficiently using various computer programs, word processing, spreadsheet, or database commands; formats material as required.
• Accurately processes various types...

QUALIFICATIONS

EDUCATION & EXPERIENCE

Bachelor's degree or equivalent and at least 2 years of working experience.

SKILLS & CERTIFICATIONS

• Professional verbal and written communication in local language (minimum), including in a telephone environment. Additional languages may be required.
• Fluent reading and writing in English.
• Ability to type data for long periods of time.
• PC experience in a...