Associate Lead Social Worker - Family Service (Telok Blangah)

The Associate Lead Social Worker is responsible for the independent delivery of social services through effective casework management. He/She mentors junior staff and support their professional career development. He/She also leads and evaluates group / community work initiatives and are responsible for establishing strategic partnerships. Overall, the Associate Lead Social Worker plays a vital role in achieving sustainable outcomes for clients, families, and communities and contributes to the leadership and management of the department.

Casework

• Provide guidance on needs and intake assessments for complex cases
• Prepare case notes and documents for assigned cases
• Formulate casework intervention plans
• Implement case interventions and care plans/ programmes
• Prepare case reports and necessary documentations
• Conduct closure of cases upon achieving sustainable service outcomes for clients, families and communities
• Lead crisis cases with partner organisations and agencies
• Review models of care and service delivery aligned to evidence-based practice

Casework Supervision

• Review casework intervention plans, case notes, case reports and the closure of cases for junior colleagues
• Evaluate progress and casework intervention effectiveness
• Provide individual staff supervision
• Conduct group supervision

Group or Community Work

• Lead environmental scans and community need assessments
• Lead and strategise the group and/or community work practice based on analysis of environmental scans and community need assessments
• Establish strategic community partnerships to mobilise community resources
• Evaluate progress and effectiveness of group work intervention and/or community development initiatives

Employee Development

• Support employee professional development (i.e. 1:1 career development conversations, performance appraisal)
• Assist staff with implementing and improving their employee self-care plans (e.g. self-reflections, physical and social activities)

Management & Operations

• Coordinate the completion of audits with adherence to organisation's audit framework

Educational Qualifications

• Possess Degree in Social Work or Degree with a Graduate Diploma in Social Work from an accredited institution

Relevant Experience

• At least 6-8 years of relevant experience in a Social Service setting
• Accredited as Registered Social Worker with Singapore Association of Social Workers would be an advantage

Competencies

• People-oriented and good interpersonal skills
• Excellent oral and written communications skills
• Excellent stakeholder engagement and management skills
• Effective report writing skills
• Strong leadership skills
• Analytical ability & problem-solving skills to analyse information quickly and accurately, formulate decisions and make recommendations
• Ability to multi-task and work in a fast-paced and dynamic environment with strong adaptability skills
• Committed and can-do attitude

Morgan McKinley Pte Ltd EA License No: 11C5502 | EAP Registration No: R22110157