Senior Business Analyst

At Mindbox we connect top IT talents with technology projects for leading enterprises across Europe.  

We’re looking for an experienced IT Business Analyst to support one of our global clients on transformative projects in the financial services sector. If you’re passionate about turning complex credit and lending challenges into innovative technology and data-driven solutions, this role is for you!

Sounds like your kind of challenge?  

#LI - Hybrid: 8x/month from the office in Kraków

What you get in return

Flexible cooperation model

Hybrid work setup –  8x/month from the office in Kraków

Collaborative team culture – work alongside experienced professionals eager to share knowledge 

Continuous development – access to training platforms and growth opportunities 

Comprehensive benefits – including Interpolska Health Care, Multisport card, Warta Insurance, and more 

High quality equipment – laptop and essential software provided

Daily tasks

• Lead structured discovery sessions with business stakeholders, SMEs, product owners, and engineering teams.
• Translate credit and lending problems into clear business requirements, functional specs, user stories, and process models.
• Define and document current-state and target-state processes across the credit lifecycle (origination, analysis, decisioning, monitoring, reporting).
• Identify opportunities for technology, data, automation, and AI to improve risk management and operational efficiency.
• Collaborate with technical teams to ensure practical, data-enabled solutions meet business needs.
• Contribute to evaluation, rollout, and continuous improvement of delivered capabilities, including AI solutions.
• Act as a senior bridge between business and technology, resolving ambiguity, ensuring alignment, and supporting Agile delivery.

Requirements

5+ years of experience as an IT Business Analyst in financial services.

Strong understanding of the  end-to-end credit lifecycle and credit risk processes.

Proven track record in delivering  technology, data, automation, or AI-driven solutions .

Experience working directly with engineering and data teams on complex requirements.

Excellent skills in requirements engineering : workshops, process modeling, data analysis, and writing user stories.

Strong  analytical thinking with the ability to challenge assumptions and ensure solutions address real problems.

Agile delivery experience and ability to manage priorities in dynamic, multi-disciplinary environments.

Exceptional communication and stakeholder management skills.

Joining this project you’ll become part of Mindbox – a tech-driven company where consulting, engineering, and talent meet to build meaningful digital solutions. We’ll back you up every step of the way, accelerate your development, and ensure your skills make a difference.

Must have: Business Analyst, User stories, Stakeholder management