shift manager - fast food restaurant

Education:

Secondary (high) school graduation certificate.

Work site environment:

Noisy. Hot.

Work setting:

On-site customer service. Restaurant.

Tasks:

• Establish methods to meet work schedules.
• Supervise and co-ordinate activities of staff who prepare and portion food.
• Estimate ingredient and supplies required for meal preparation .
• Ensure that food and service meet quality control standards.
• Address customers' complaints or concerns.
• Maintain records of stock, repairs, sales and wastage.
• Prepare and submit reports.
• Supervise and check assembly of trays.
• Establish work schedules.

Supervision:

5-10 people. Food service counter attendants and food preparers.

Work conditions and physical capabilities:

Fast-paced environment. Work under pressure. Standing for extended periods.

Personal suitability:

Client focus. Efficient interpersonal skills. Flexibility. Team player.

Screening questions:

• Are you available for shift or on-call work?.
• Are you available to start on the date listed in the job posting?.
• Are you currently a student?.
• Do you have experience working in this field?.

Employment terms options:

Early morning.

Government programs:

Recognized employer.

Employment terms options:

Evening.

Experience:

1 year to less than 2 years.

Employment terms options:

• Shift.
• Flexible hours.
• Morning.
• Night.
• Day.
• Weekend.

Financial benefits:

Group insurance benefits.

Other benefits:

Other benefits.

Support for persons with disabilities:

• Offers mentorship, coaching and/or networking opportunities for persons with disabilities .
• Provides awareness training to employees to create a welcoming work environment for persons with disabilities.
• Applies accessible and inclusive recruitment policies that accommodate persons with disabilities .

Support for newcomers and refugees:

• Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.).
• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) .
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees .
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees .

Support for youths:

• Offers on-the-job training tailored to youth.
• Offers mentorship, coaching and/or networking opportunities for youth.
• Provides awareness training to employees to create a welcoming work environment for youth.

Support for Veterans:

• Offers mentorship, coaching and/or networking opportunities for Veterans.
• Recruits Veterans and other candidates with military experience through targeted hiring initiatives (for example: job fairs, outreach programs etc.) .
• Supports Veterans in translating their military skills and experience into the language of the civilian job market .
• Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.) .

Support for Indigenous people:

• Offers mentorship, coaching and/or networking opportunities for Indigenous workers .
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers .

Support for mature workers:

• Applies hiring policies that discourage age discrimination .
• Offers mentorship, coaching and/or networking opportunities for mature workers .
• Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.) .
• Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities) .

Supports for visible minorities:

Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process