office administrator

*Job Title: *Office Administrator

*About Us:*

Maximum Mechanical is a trusted provider of top-quality HVAC, Plumbing and Electrical services. We are committed to delivering exceptional mechanical solutions to commercial customers. We are looking for a dedicated and attentive Office Administrator to join our team.

*Position Overview:*

The Office Administrator is responsible for supporting the day-to-day internal operations of the office. The position will assist with customer communication and job coordination and help ensure office tasks are organized and completed efficiently.

*Key Responsibilities:*

• Monitor incoming phone calls, emails and customer inquiries in a professional, courteous and timely manner.
• Respond to general customer requests and direct inquiries to the appropriate team members.
• Assist with scheduling and coordination of jobs and projects across 3 field-level departments.
• Work alongside Service Coordinator and Management to organize and prioritize tasks.
• Maintain accurate customer information, contact details, service records and other related documentation.
• Assist with Service and Project Coordination including updating job information, ordering/tracking materials and communications with customers and field technicians.
• Assist in Safety Program administration, documentation and record keeping.
• Perform miscellaneous office and administrative tasks as needed.

*Qualifications:*

• Proven experience in customer service or administrative roles
• Strong organizational and time-management skills
• Excellent written and verbal communication skills
• Ability to multitask and thrive in a fast-paced environment
• Computer literacy and proficiency with office software including Google Suite
• Positive attitude and a passion for providing exceptional customer service

*Why Join Us?*

• Competitive pay.
• Opportunities for career growth and advancement.
• A supportive & collaborative work environment.
• Health benefits, and retirement plans.

We look forward to hearing from you!

Job Types: Full-time, Permanent

Pay: $45,000.00-$50,000.00 per year

Benefits:

• Company events
• Dental care
• Extended health care
• Paid time off
• RRSP match
• Vision care

Flexible language requirement:

• French not required

Application question(s):

• Do you have experience in the HVAC/Plumbing or trades industry?

Education:

• Secondary School (preferred)

Experience:

• Customer Service: 3 years (preferred)

Language:

• English (required)

Work Location: In person