Frontline Administrator

(School)

Job Description: We are seeking a Frontline Administrator who will serve as the first point of contact for students, parents, and visitors. This role requires strong customer service skills, professionalism, and the ability to handle administrative tasks efficiently while maintaining a welcoming environment.

Key Responsibilities:

• Provide excellent customer service to students, parents, and visitors
• Handle inquiries with a calm, friendly, and effective communication style
• Manage administrative tasks accurately and efficiently
• Handle administrative matters and coordination with the Education Office (Dinas Pendidikan)
• Demonstrate a service-oriented mindset with a proactive and responsive attitude
• Show strong character maturity and professionalism in daily interactions
• Maintain good knowledge of school services and information to assist stakeholders
• Work with agility and attention to detail

Requirements:

• Support MSCS Vision and Mission
• A Diploma or Bachelor’s degree in Secretarial Studies, School Administration, or Office Administration.
• Experience required minimum 1 year
• English proficiency and experience in a similar field will be beneficial
• Honest, teamwork, good communication skills, open-minded, multi-tasking, resourceful, energetic
• Will be based in Surabaya
• Expected to join as soon as possible

Skills: Customer Service, Communication Skills, Administration