SCM Customer Service Agent
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As a Planning Agent at Maersk VNGSC, you will be responsible for delivering exceptional service to customers throughout their journey with Maersk SCM. You will act as a key liaison among shippers, carriers, internal teams and customers, ensuring smooth communication, timely resolution of cases, and compliance with operational standards as well driving service quality...
- Bachelor’s degree in Logistics, Supply Chain, Business Administration, or related field.
- 6 months – 3 years of experience in customer service, logistics, or administrative support (internships accepted).
- Strong communication skills in English (written and verbal); additional languages are a plus.
- Proficient in Microsoft Office Suite (Excel, Outlook, PowerPoint).
- Detail-oriented, proactive, and able to work under supervision with limited...