Patron Service Officer (Clinic Receptionist)
5 days, Retail Hour
Attractive remuneration package commensurate with relevant experience.
Job Description:
Provide excellent and friendly frontline customer service
Attend to enquiry via phone calls
Schedule patient’s appointment
Process invoice and payment collections
Dispense medication and maintaining inventory levels
Basic housekeeping to maintain the cleanliness of the clinic
Handle enquiries on promotions and leading customers to products
To perform other duties as assigned
Job Requirements:
At least Secondary School / "O" level or equivalent
Basic IT knowledge
Pleasant personality, cooperative and work well with co-workers
Be open to learning new things
Self-motivated and sales driven with a positive attitude
Proficiency both in Chinese and strong command in English is a must, who is able to handle Mandarin-speaking customers
Willing to work retail hours, weekends & public holidays