Leisure Attendant (Massage Therapist)

About Us

Nestled above the stunning Jurassic Coast in West Dorset, Louma offers guests exclusive access to fine dining, private vineyards, stables, a luxurious spa, and a range of curated activities. With 17 beautifully designed rooms and Shepherd Huts, we cater to individuals, couples, and families seeking unforgettable moments in a one-of-a-kind setting. Join our passionate and dedicated team and help us shape a world-class retreat experience.

The Wellness Attendant / Lifeguard is a full-time role, working 40 hours per week and including regular weekend, early morning, and evening shifts.

Key Responsibilities

• Oversee daily operations of wellness facilities including wellness barn reception, massage huts, pools, sauna, ice baths, gym, changing rooms, lockers, and cow barn mezzanine
• Lead a team to deliver outstanding guest service, creating a welcoming and professional atmosphere
• Prepare and set-up areas for Wellness services and activities / experiences
• Ensure all facilities are clean, safe, and maintained to the highest standard, following health & safety procedures and SOPs
• Liaise with and support Housekeeping as required for scheduled deep cleaning of Wellness areas and facilities
• Liaise with third-party service providers as required/advised by Line Manager for the upkeep of plant, equipment, machinery, interiors and FFE
• Conduct routine maintenance checks, manage pool plant operations, and uphold safe use of all equipment and facilities
• Supervise poolside activities, ensure lifeguard duties and first aid readiness, and maintain emergency procedures
• Represent Louma Farm & Retreat as an ambassador, promoting its ethos and delivering memorable guest interactions

What We're Looking For

• Positive, proactive, and guest-focused mindset
• Ability to work independently and as part of a team, showing respect and maintaining good working relationships
• Presentable, cheerful, and polite at all times, with a focus on professionalism and wearing the appropriate uniform
• Flexibility to work evenings, weekends, and outdoors as needed

Essential Qualifications (or Willingness to Obtain)

• National Pool Lifeguard Qualification (NPLQ - Essential)
• Valid driving license (Essential)
• First Aid certification (First Aid at Work / Defibrillator)
• Pool Plant Operator
• Fire Safety
• Manual Lifting
• COSHH

Company Benefits

• Private Medical Insurance
• Enhanced Pension Scheme
• Enhanced Annual Leave
• Life Assurance
• Performance Related Annual Bonus Scheme