Customer Account Manager

LeedsSmart Village, Gizawuzzuffoilsithe 05/07/2026
  • Manage a portfolio of key accounts with full ownership of relationship development and growth.
  • Actively identify new revenue opportunities for organic growth within existing accounts and collaborate with internal teams to develop and deliver effective solutions.
  • Prepare and deliver professional, compelling client presentations and proposals.
  • Negotiate and drive contract price increases to enhance account profitability.
  • Serve as a liaison between clients and internal departments to ensure expectations are met and exceeded.
  • Maintain comprehensive and up-to-date client records, reporting, and documentation.
  • Attend client meetings, industry events, and networking opportunities to strengthen relationships and represent the company.
  • Work closely with cross-functional teams (Operations, Marketing, Finance) to ensure timely delivery of client commitments.
  • Identify and implement process improvements to boost client satisfaction, service delivery, or internal productivity.
  • Provide regular updates to senior management on account status, risks, and opportunities.
  • Responsible for accounts organic growth and meeting commercial growth target.
  • Bachelor’s degree in business, Marketing, engineering or a related field (preferred).
  • 1 -3 years of experience in similar position.
  • Strong organizational, negotiation, and time-management skills.
  • Proficient in MS Office Suite.
  • Must own a car