Customer Service Officer

Kingspan Viet NamLô B4, Đường D1a, Khu Công Nghiệp Phú Mỹ II Mở Rộng, Phường Tân Phước, Thành phố Hồ Chí Minhvietnamworksfoilsithe 22/09/2026

KEY RESPONSIBILITIES AND DUTIES

  1. Customer care
  • Responsible for delivering world class customer service to our customer base.
  • Inputting Customers order requirements onto computer system in time to meet particular production and delivery schedules.
  • Key Account Management approach to various aspects of very busy Customer Service Department including imports.

(Process and co-ordinate overseas orders, cross checking...

  • Computer literate with Netsuite/ERP is advantageous.
  • Proficient in import and export operations and using ECUS customs declaration software.
  • Understand current customs laws and international trade regulations.
  • Attention to detail, accuracy skills - very important.
  • Strong Mathematics.
  • Good communication skills/telephone manner both in Vietnamese and English
  • Strong interpersonal skills.
  • Customer Service orientation.
  • Work well...