Telesales Officer
Key Responsibilities:
- Convert leads generated through the company’s digital advertising campaigns into paying customers.
- Make outbound calls, engage prospective customers, and promote Keep It Cool’s products and services.
- Follow up on leads, close sales, and encourage repeat purchases.
- Achieve daily, weekly, and monthly sales and conversion targets.
- Record customer interactions, orders, and sales performance accurately.
- Coordinate with the Marketing, Operations, and Delivery teams to ensure excellent customer service.
Requirements
- Diploma or degree in Sales, Marketing, Business Administration, or a related field.
- 1 year of proven experience in telesales, sales, or customer service is preferred.
- Excellent communication, negotiation, and relationship-building skills.
- Ability to meet sales targets and work under minimal supervision.
- Proficiency in Microsoft Office and CRM systems.
- Self-motivated, persuasive, and results-oriented.
- Strong record-keeping and reporting abilities.
Key Responsibilities:
- Convert leads generated through the company’s digital advertising campaigns into paying customers.
- Make outbound calls, engage prospective customers, and promote Keep It Cool’s products and services.
- Follow up on leads, close sales, and encourage repeat purchases.
- Achieve daily, weekly, and monthly sales and conversion targets.
- Record customer interactions, orders, and sales performance accurately.
- Coordinate with the Marketing, Operations, and Delivery teams to ensure excellent customer service.
Requirements
- Diploma or degree in Sales, Marketing, Business Administration, or a related field.
- 1 year of proven experience in telesales, sales, or customer service is preferred.
- Excellent communication, negotiation, and relationship-building skills.
- Ability to meet sales targets and work under minimal supervision.
- Proficiency in Microsoft Office and CRM systems.
- Self-motivated, persuasive, and results-oriented.
- Strong record-keeping and reporting abilities.