Workshop Technician

Responsibilities:

• Perform thorough testing on autonomous robots, identify and troubleshoot errors or failures, and implement appropriate solutions to resolve the issues promptly.
• Handle comprehensive repairs and maintenance tasks for the robots within the workshop environment.
• Conduct regular maintenance activities as per the established SOPs and guidelines to address any breakdowns or equipment failures.
• Travel occasionally to customer sites to perform on-site troubleshooting and urgent repairs when necessary, although the vast majority of duties will be conducted within the workshop.
• Responsible for documenting detailed service and fault reports, including accurately recording the details of the service provided, issues encountered, and the actions taken to resolve them.
• Submit service and fault reports to superiors and key individuals within the organization for review and analysis.
• Maintain detailed records of all tasks related to service, including updating internal service records and ensuring all documentation is completed in a timely manner.
• Ensure the robot is fully commissioned, set up, and ready for operation before being deployed from the workshop.

Requirements:

• Minimum Nitec, Higher Nitec, or Diplomain Engineering or other related fields.
• At least 2 years of experience inservicing electronic and mechanical equipment / machines.
• Basic knowledge and hands-on proficiencyin handling mechanical, electrical, and electronic tools.
• Proven experience with troubleshooting and debugging hardware, electronics, and software.
• Excellent problem-solving skills and the ability to work under pressure in fast-paced environments.
• Strong communication skills in English (both oral and written) to document processes and explain complex technical concepts.
• Able to work independently and as part of a harmonious and effective team.
• Able to perform simple network configuration.
• Able to work independently and as part of a harmonious and effective team.
• Able to communicate well and tactfully with customers/ distributors.