Customer service

"Call guy" Company is an innovative call center service dedicated to providing exceptional customer service for U.S.-based small businesses. We offer a dynamic work environment with opportunities for growth and professional development.

We are seeking enthusiastic and dedicated Call Center Representatives to join our team. As a representative, you will handle inbound, manage appointments, and provide outstanding customer support. Key Responsibilities:     •    Answer incoming calls and assist customers with inquiries.

    •    Schedule appointments and manage bookings using the Booksy app.

    •    Provide accurate information about services and promotions.

    •    Handle customer complaints and resolve issues efficiently.

    •    Maintain detailed and accurate records of customer interactions.

    •    Fluency in English (mandatory); knowledge of Arabic is a plus.

    •    Previous experience in a call center or customer service role preferred.

    •    Excellent communication and interpersonal skills.

    •    Proficient in using computer systems and software applications.

    •    Ability to work independently and as part of a team.

    •    Strong problem-solving skills and attention to detail.

What We Offer :     •    Competitive salary and performance-based incentives.

    •    Flexible working hours with the option for remote work.

    •    Comprehensive training and ongoing support.

    •    Career advancement opportunities.