Debt Collection Agent

ROLES AND RESPONSIBILITIES

• Contact customers by phone to collect overdue payments.
• Negotiate payment plans.
• Accurately record call content.
• Achieve daily and monthly collection targets.
• Professionally handle customer objections.
• Report difficult cases when necessary.

JOB REQUIREMENTS

• Diploma in Business Management or relevant Course
• 1–2 years’ experience in debt collection
• Excellent communication skills
• Basic computer skills
• Ability to work under pressure
• High self-discipline and high attendance rate