ADMINISTRATIVE ASSISTANT- HOSPITAL EXEPERIENCE PREFERRED

Qualifications & Requirements:

Diploma, Certificate, or bachelor’s degree in business administration, Health Administration, or a related field.

Minimum of 3 years’ experience in a healthcare or hospital administrative role.

Proficiency in office software (MS Office) and familiarity with billing or hospital management systems.

Excellent communication, interpersonal, and customer service skills.

High level of professionalism, organizational skills, and attention to detail.

Ability to work   effectively within a multidisciplinary team and under pressure. Key Responsibilities:

Greet and assist patients, visitors, and clients in a professional, courteous, and patient-centered manner.

Handle patient registration, appointment scheduling, and general inquiries efficiently.

Answer phone calls, respond to queries, and direct calls appropriately while maintaining a high standard of customer service.

Manage billing, invoicing, and payment processing accurately and promptly.

Maintain accurate patient records, files, and administrative documentation in compliance with facility policies.

Coordinate with clinical, laboratory, and administrative staff to ensure seamless patient flow and service delivery.

Support office operations, including filing, correspondence, and inventory tracking.

Uphold confidentiality, professionalism, and ethical standards in all interactions.

Assist with reporting, daily reconciliations, and other administrative tasks as assigned by the supervisor.

Contribute to a positive and welcoming environment for patients and staff.

Perform any other duties assigned by the supervisor.

ively within a multidisciplinary team and under pressure.