HEAD OF CYBERSECURITY & MANAGED SERVICES

PT Iproteksi Telematika

Job Type: Full-time Position Level: Head / Senior Management Experience: Minimum 8 years Education: Bachelor’s Degree (S1) — Mandatory Gender: Male / Female Industry: IT & Cybersecurity

REQUIREMENTS

• Bachelor’s degree (S1) is mandatory in Computer Science, Information Technology, Cybersecurity, Engineering, or a related field.
• Minimum 8 years of professional experience in IT/Cybersecurity.
• Minimum 3–5 years of experience in a technical leadership or management position.
• Proven experience leading and managing technical/cybersecurity teams.
• Experience in SOC, Managed Security Services, DLP, Endpoint Security, Trellix, or Penetration Testing/VAPT.
• Strong understanding of enterprise cybersecurity solutions and security architecture.
• Experience in pre-sales, solution design, technical proposals, RFP/RFQ/tender, and project delivery.
• Experience with BoQ/BOM and mandays/resource sizing.
• Strong leadership, communication, customer-facing, and presentation skills.
• Able to communicate with Manager, Director, and C-Level stakeholders.
• Good command of English, both written and spoken.
• Able to manage multiple projects, priorities, and technical escalations.

CERTIFICATIONS

Relevant cybersecurity certifications are highly preferred:

• CISSP
• CISM
• CEH
• OSCP
• CompTIA Security+
• Trellix Certification
• ISO 27001 Lead Implementer / Lead Auditor
• ITIL
• CREST

CISSP or CISM will be a strong advantage.

PREFERRED EXPERIENCE

• Experience in an MSSP, System Integrator, Cybersecurity Vendor, or IT Solution Provider.
• Experience managing SOC and Managed Security Services.
• Experience with Trellix or other leading cybersecurity platforms.
• Experience handling enterprise customers, particularly banking and financial services.
• Strong understanding of cybersecurity operations and service delivery.

KEY RESPONSIBILITIES

• Lead and manage SOC, Managed Services, Security Engineering, and Penetration Testing teams.
• Oversee SOC, Managed Security Services, DLP, Trellix, and Penetration Testing/VAPT solutions.
• Define technical strategy, architecture, methodology, SOPs, and service improvement initiatives.
• Ensure SOC and Managed Services achieve agreed SLA, KPI, and service quality.
• Act as the technical escalation point for critical customer and project issues.
• Support Sales in RFP/RFQ/tender, technical proposals, solution design, BoQ/BOM, and mandays sizing.
• Participate in customer meetings, technical presentations, workshops, and POCs.
• Manage technical relationships with customers, principals, and technology partners.
• Develop technical team capabilities, certifications, and career growth.
• Ensure successful project and service delivery according to scope, timeline, SLA, and quality standards.
• Identify opportunities to improve and expand the company’s cybersecurity services and solutions.

IDEAL CANDIDATE

We are looking for a strong cybersecurity leader who combines:

Technical Expertise + Leadership + SOC/Managed Services + Pre-Sales + Customer Management

The ideal candidate can effectively bridge Sales, Technical Teams, Customers, Management, and Technology Partners, while driving both technical excellence and business growth.

Skills: Microsoft Word, Microsoft Office, Information Security, Customer Service, Cybersecurity, Teamwork, Network Security, Penetration Testing, Certified Information Security Manager (CISM), Security Audit