VIP Customer Service Game

Job Requirements:

• Male only, maximum 28 years old
• Senior High School graduate
• 1–3 years of relevant experience
• Background in Marketing Communications is a plus
• Strong teamwork skills
• Target-oriented, disciplined, fast learner, and responsible

Job Description:

• Understand and manage MMORPG/RPG game systems
• Handle user complaints and feedback on Facebook & Discord
• Manage top-up pending cases (delayed top-ups)
• Provide customer service support related to in-game issues
• Manage and engage gaming communities on Facebook Fan Pages & Discord
• Willing to work night shifts if needed
• Able to understand English

Skills: Microsoft Office, Teamwork, Customer Support, Customer Service, Problem Solving, Communication Skills