assistant executive housekeeper
*Position Summary:* Hyatt Place Windsor is seeking an experienced Housekeeping Manager to ensure the cleanliness, orderliness, and overall maintenance of our facilities. The Executive Housekeeper will lead a team of housekeeping, laundry and house person staff, and uphold the highest standards of cleanliness and hygiene. This position is full time. Please do not submit resume if you cannot working during the day.
*Reports to:* General Manager
*Key Responsibilities*
- Oversee daily operations of the all housekeeping departments
- Ensure all guest rooms and public spaces meet *Hyatt brand standards*
- Lead, train, and support staff
- Develop and maintain staff schedules based on forecasts, business demands, and holiday trends.
- Inspects premises, guest rooms, linen rooms, and public areas to assure employees maintain the property?s superior standards of housekeeping.
- Communicates all maintenance and repair needs to appropriate individuals.
- Ensure proper opening and closing procedures are followed
- Helps maintain an inventory of guest and housekeeping supplies and linen, ordering replacement of supplies and equipment as needed.
- Provides guest room status reports to Front Desk and General Manager
- Ensures good safety practices of employees and guests throughout the hotel, assisting in the maintenance of proper emergency and security procedures.
- Collaborate with management to develop improvement plans for service quality and operational efficiency
- Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing training, and ensuring proper labeling of hazardous supplies in accordance with the company's Health & Safety program.
- Monitor expenses and implement cost-saving measures without compromising service quality.
- Perform light maintenance
- Manage and submit housekeeping labor tracking and attendance tracking.
- Address and resolve guest issues and complaints effectively and in a timely manner.
- Implement and monitor quality assurance programs to maintain high service standards.
- Regularly assess guest feedback and implement improvements based on suggestions and comments.
- Being on top of Deep cleaning and PM schedules and uploading them to Hyatt portals.
- Manage payroll process for all associates, ensuring deadlines for payroll submission are met
- Performs room attendant/laundry/house person duties, when required.
- Perform any other job-related duties as assigned.
*Requirements*
- *2+ years* in a supervisory role in a hotel/rooms division
- *4+ years* of hotel housekeeping experience (preferred)
- Able to work 44+ hours a week
- Monitor real-time room statuses, assign tasks, and track staff efficiency entirely via our property management app. Be comfortable using online applications
- Diploma/degree in Hotel Management or equivalent experience (preferred)
- Strong leadership, organizational, and communication skills
- Proven experience in custodial services, hotel housekeeping, or industrial cleaning environments
- Prior supervisory or leadership experience in hospitality or custodial roles is preferred
- Strong knowledge of cleaning techniques, safety protocols, and hospitality standards
- Excellent organizational skills with the ability to manage multiple priorities effectively
- Familiarity with hospitality industry best practices related to cleanliness and guest satisfaction
- Ability to train staff effectively and foster a positive team environment
- We are open 365 days of the year and would need someone that is able to work holidays.
Only serious inquiries please. We are looking for full time that can work any day of the week. If you are in school please do not apply, we need someone that can work during the day and available all days.
Pay: $21.00-$22.00 per hour
Application question(s):
- Do you have housekeeping experience? If you do not, please do not apply. We are only looking at candidates that have experience. This is a full time position.
- Are you currently