Sales & Community Engagement Representative | Hybrid (Lagos) | Full-Time
Company Description HILFE is a German language institute and German relocation pathways consultancy company dedicated to helping ambitious individuals unlock global opportunities. We combine expert guidance with a vibrant, supportive community to turn our clients' relocation and travel dreams into reality.
Role Description We are looking for a Sales & Community Engagement Representative who thrives at the intersection of consultative selling and community building. This is a dual-impact role: you'll be the trusted voice that guides prospects through their decision to invest in their relocation journey, while simultaneously nurturing an engaged, loyal HILFE community that fuels referrals, retention and brand advocacy. If you're energized by conversations that convert, love hosting people (both online and in person) and want uncapped earning potential tied to your hustle, this role is built for you.
Key Responsibilities
Sales
Drive online and offline sales conversions across HILFE's services. Conduct consultative sales conversations to understand prospect needs and recommend the right HILFE program or pathway. Own and consistently hit monthly sales quotas and revenue targets. Host and represent HILFE at in-person sales days, information sessions and consultation events. Proactively follow up on inbound and outbound leads via calls, email and social/DMs. Manage and grow a personal sales pipeline, tracking prospects from first touch to closed deal. Identify upsell and cross-sell opportunities within the existing client base.
Community Management
Nurture and grow the HILFE community across online platforms (WhatsApp, social media forums) and offline touchpoints. Plan and host engaging community events, webinars and physical meetups that deepen brand loyalty and generate warm leads. Respond to community questions, comments and inquiries in a timely, brand-consistent voice. Turn community members into advocates, referrers and returning customers. Gather community feedback and insights to inform sales strategy and program improvements. Maintain an active, consistent content and engagement cadence across community channels.
Key Requirements
Experience: Up to 2 years in sales or business development, with a demonstrable track record of hitting or exceeding targets.
Industry Background (preferred but not compulsory): Language institutes, education/study-abroad consulting, travel & visa agencies, EdTech platforms, high-ticket training academies or immigration consultancies.
Qualifications
Exceptional verbal and written communication, presentation, and interpersonal skills to engage diverse audiences and build long-term relationships. Sales, customer service, and relationship management skills, including lead generation, follow-up, and closing enrollment opportunities.
Proven community management or engagement experience (online and offline)
Community outreach, event coordination, and stakeholder engagement experience, preferably in education, language, or social impact settings. Organizational, time management, and administrative skills, with the ability to handle multiple tasks and maintain accurate records. Comfort with digital tools, CRM or contact management systems
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Ability to work both independently and collaboratively, with a proactive and goal-oriented approach. Knowledge of or interest in language learning, integration, intercultural communication, or community development. Bachelor’s degree or equivalent experience in sales, communications, social sciences, education, or a related field is preferred but not mandatory. Willingness to work flexible hours for events and outreach activities within Lagos State as needed.
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