accommodations manager
Education:
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. or equivalent experience.
Work setting:
Hotel, motel, resort.
Tasks:
- Develop and implement policies and procedures for daily operations.
- Recruit and hire staff.
- Supervise staff.
- Conduct performance reviews.
- Conduct training sessions.
- Negotiate with clients for the use of facilities.
- Perform front desk duties.
- Prepare budgets and monitor revenues and expenses.
- Enforce policies and procedures.
- Address customers' complaints or concerns.
- Assist clients/guests with special needs.
- Develop and implement business plans.
- Establish work schedules.
- Organize and maintain inventory.
Work conditions and physical capabilities:
- Fast-paced environment.
- Work under pressure.
- Tight deadlines.
- Attention to detail.
- Combination of sitting, standing, walking.
- Large workload.
Personal suitability:
- Client focus.
- Efficient interpersonal skills.
- Excellent oral communication.
- Excellent written communication.
- Flexibility.
- Initiative.
- Team player.
Employment terms options:
- Early morning.
- Evening.
Experience:
2 years to less than 3 years.
Employment terms options:
- Morning.
- Day.
- Weekend.
Health benefits:
- Dental plan.
- Health care plan.
- Vision care benefits.
Financial benefits:
- Group insurance benefits.
Other benefits:
- Other benefits.