Account Director
How you will make an impact
Your role is important and below are some of the fundamental job duties that make your work unique.
Directing activities
Achieve revenue goals that include building business and driving market share.
Retain and expand sales opportunities to produce substantial growth in revenue through the sales team located.
Personally manage a portfolio of key accounts to drive high-value business.
Support the management of key accounts and ensure alignment with broader sales strategies.
Work closely with the Director of Sales HWS KSA & Bahrain to align strategies and ensure cohesive execution.
Planning activities
Develop and implement sales plans within the team to meet and exceed performance targets.
Strategize approaches to sales proposals and business development opportunities.
Provide recommendations based on extensive understanding of stay and pace reports, local market and industry trends.
Support the team with the travel and event budget for the department, ensuring accurate tracking and that all expenses remain compliant and on target.
People activities
Foster a high-performance culture through coaching, development, and recognition.
Demonstrate the highest standards of ethical behavior and absolute discretion with sensitive information.
Training and development: Provide ongoing training and development opportunities for the sales team to enhance their skills and performance.
Performance monitoring: Set performance goals for the sales team, monitor their progress, and provide regular feedback and coaching.
Organizing activities
Support and organize trade shows, roadshows, and other customer engagement events.
Attend commercial meetings and management exchanges as required to represent and contribute to strategic discussions.
Support additional functions within the broader sales organisation as appropriate.
Elevate customer engagement to ensure Hilton delivers market-leading experiences.
Monitoring activities
Monitor and maintain a close, accessible relationship with hotels and other internal stakeholders to ensure alignment and responsiveness.
Develop relationships with key hotel management partners and other regional stakeholders.
Ensure compliance with Hilton's company policies and standards.
Why you’ll be a great fit
You have these minimum qualifications:
Bachelor’s degree (BA/BS)
Minimum 10 years of experience, preferably in hospitality sales
Proven leadership experience, including managing and developing large or distributed teams
Experience in the hotel, travel and leisure industry
Ability to create and develop highly motivated and performing sales teams
Experience in developing and implementing strategic plans
Experience in facilitation, negotiation, conflict resolution, and a demonstrated ability to lead and manage others through influence and collaboration within a matrixed environment
Ability to analyse data, create compelling business cases, coupled with great influencing skill to present the findings and propose strategic and tactical recommendations to senior leaders
Sensitivity and ability to maintain the privacy and confidentiality of information, protect the assets of the company, act with ethics and integrity, and adhere to the company’s code of conduct and policies and procedures
It would be useful if you have:
Advanced degree preferred
Significant experience working in Saudi Arabia, with a deep understanding of regional business practices and cultural nuances
Ability to think creatively and adapt quickly, continually challenging the status quo to identify opportunities for improvement and respond effectively to shifting market conditions
Significant experience within progressive sales leadership at a multi-site, multi-branded, consumer-focused organization
Experience with sizeable revenue diverse customers, and dynamic brands and channels
Relevant sales experience could be a combination of business-to-business, business-to-consumer, or business-to-business-to-consumer
Exposure to franchisee businesses could be a plus