Key Responsibilities
Client Support & Property Coordination
- Handle customer enquiries through various communication channels, understand clients’ requirements, and provide suitable property recommendations.
- Build and maintain positive relationships with clients by providing timely and professional assistance.
- Arrange and coordinate property viewings, ensuring a smooth and pleasant experience for clients.
- Assist clients with property handover, move-in, and move-out procedures, providing necessary coordination and support.
- Prepare relevant property documents, including tenancy and sales-related contracts, ensuring accuracy and completeness.
- Follow up with clients on documentation, appointments, and other property-related matters.
Marketing & Business Development
- Assist in developing and executing marketing strategies to promote property projects and company services.
- Support property marketing activities across relevant online and offline channels.
- Identify and follow up on potential business opportunities, partnerships, and client leads.
- Assist in organising client engagement activities, promotional campaigns, and company events.
- Prepare marketing materials, presentations, proposals, and reports to support business development initiatives.
- Coordinate with internal teams to ensure smooth execution of marketing and client-related activities.
Office & Administrative Support
- Coordinate with external vendors for office supplies, maintenance, and service contracts.
- Support office events, company activities, and client-related events.
- Assist management and the team with various administrative and operational matters.
- Perform other ad hoc duties and projects as assigned by management.
Requirements
- Diploma or Degree in Marketing, Business, Communications, Real Estate, or a related field.
- 1–3 years of experience in client servicing, customer service, marketing, business development, property, or a related field is preferred.
- Strong communication and interpersonal skills, with the ability to engage effectively with clients and different stakeholders.
- Customer-oriented, proactive, and comfortable handling multiple tasks in a fast-paced environment.
- Strong organisational and coordination skills with good attention to detail.
- Prior experience in the Singapore property or real estate industry will be an advantage.
- Self-motivated, resourceful, and able to work independently as well as collaboratively within a team.
What We Offer
- Opportunity to gain hands-on experience across property, client servicing, marketing, and business development.
- Exposure to a diverse portfolio of local and international clients.
- Dynamic and collaborative working environment.
- Opportunities for professional growth and career development.
