Clinic Assistant

You will be the first point of contact for patients and a key support to our TCM physicians. You will handle front-desk work, clinic operations, and day-to-day admin so consultations run smoothly and patients feel welcome. Key responsibilities Greet patients and assist with appointment scheduling and registration Handle phone and walk-in enquiries in English and Mandarin Support TCM physicians during consultations Manage clinic records and process payments Track inventory and the dispensing of herbs Perform basic administrative and housekeeping duties Keep the clinic clean, calm, and welcoming What we’re looking for No formal qualification required Strong spoken English and Mandarin for patient communication Basic computer skills (clinic software, email, Microsoft Office) Friendly, responsible, and able to work independently Willing to learn TCM clinic workflows Available to work weekends Prior experience in a healthcare or TCM clinic is an advantage, but not required. Training will be provided.