Flight Reservations Coordinator (Maternity cover) - Advanced English skills are required

About the role

The Flight Reservations Coordinator supports Latin American reservations & local operations teams in regard to handling the region's growing flight needs. The Flight Reservations Coordinator will book, issue tickets and make changes as needed to domestic/regional flights (COGS) and repositioning flights for CEO’s for the assigned trip codes. This is a temporary role with a 3.5-month fixed-term contract to cover a maternity leave.

What you’ll be doing:

A.-Administer aspects of required air reservations, modifications, refunds and cancellations in a timely and efficient manner. B.-Communicate all significant details to the Reservations team, CEO’s and other relevant stakeholders in preparation for the trip. C.-Assist in building and communicating out reports to relevant stakeholders. D.-Maintain a high level of service when dealing with Airlines over the phone or emails, ensuring issues are communicated and escalated where appropriate. E.-Assist in the blocking process by communicating with the airlines and the appropriate stakeholders. F.-Provide general air support related to rates, systems (GDS), processes and procedures to team members. G.-Maintain constant communication with Flight Reservations Supervisor and team members for any issues regarding reservations, systems or procedures. H.-Other duties as assigned.

Requirements

Must Have:

A.-+1 year experience working in flight reservations for travel agencies, tour operators or airlines. Experience with group series will be considered as an asset. B.-Knowledge and experience using GDS Amadeus, skilled in reservations, ticketing, refunds & exchanges. C.-Intermediate level in English both written and spoken. D.-Intermediate computer skills (Word, Excel, G Suite). E.-Excellent attention to detail and organizational skills. F.-Strong communication skills (emails and telephone). G.-Familiarity with Regional Geography. H.-Excellent teamwork skills and self motivation. I.-Positive and Innovative Attitude. J.-Passion for delivering superior customer service. K.-This role is a hybrid role based out of Peru, where a minimum number of days as set by the region, is required in the Lima office. QUALIFIED APPLICANTS MUST HOLD APPROPRIATE CITIZENSHIP OR DOCUMENTS PERMITTING THEM TO RESIDE AND WORK IN PERU

What Do We Offer You?

A.-Competitive Total Rewards Package, including exclusive travel perks! B.-Additional days off, including on your birthday! C.-Vacation time for you to recharge D.-Enhanced Parental Leave F.-Meaningful Employee Recognition Program G.-Learning and Growth Opportunities H.-Employee Resource Groups

*Applicable based on location*

Please note that Artificial Intelligence (AI) is used in the selection or interview process. G Adventures is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants.

-Requerimientos- Educación mínima: Técnico 1 año de experiencia Idiomas: Inglés Conocimientos: Amadeus, Microsoft excel, Microsoft office, Microsoft word Palabras clave: vuelo