CUSTOMER SERVICE ASSISTANT

Attend training to improve personal development and technical skills. Answering incoming calls. Attend to applicants' and borrowers' customer support needs and complaints. Accommodating drop-by clients. Training and guiding new staff members.Coordinating with different departments to resolve borrower concerns. Refer applicants and borrowers to other departments accordingly after offering initial assistance. Conducting phone survey. Collecting payments from past-due accounts (181 days and up) with small balances (10k and less)

Qualifications/Requirements: Interpersonal skills, probing Customer/ Clients Problem-Solving Skills Critical Thinking skills Computer Literate College Level and Fresh Graduate of any business course are welcome

Remarks: We are Accepting High-school Graduate, College Level/ Undergraduate, bachelor's degree, or Fresh Graduate w/o Experience.