Mechanical Field Technician

Responsibilities:

Technical Maintenance & Diagnostics:

Perform preventive and corrective maintenance on the mechanical systems of Material Handling Equipment (MHE).

Diagnose and repair faults in diesel engines, transmissions, drive axles, brake systems, mast and lift assemblies, and hydraulic components.

Troubleshoot and repair hydraulic systems, including pumps, cylinders, valves, and hoses.

Carry out engine overhauls, including dismantling, rebuilding, and reassembly of engine components (pistons, crankshafts, injection systems, turbochargers).

Interpret mechanical and hydraulic schematics, technical manuals, and OEM documentation.

Identify root causes of recurring mechanical faults and implement permanent corrective actions.

Installation, Commissioning & Field Support:

Install mechanical components and assemblies on new or refurbished equipment.

Carry out inspections on client Hyster equipment in line with manufacturer guidelines.

Provide direct technical support to clients through troubleshooting and technical advice — remotely or on-site.

Documentation & Reporting:

Complete maintenance reports, fault history, and parts-replacement records accurately and promptly. Prepare and assist with documentation, timesheets, work orders, and inspection records. Develop and offer spare parts recommendations to the employer and clients.

Customer & Team Engagement:

Comply with mechanical and workshop safety standards and procedures.

Follow Lockout/Tagout (LOTO) protocols before commencing any work.

Comply with OH&S policies and procedures in accordance with applicable law.

Requirements:

Minimum of 3 years practical experience in commissioning, maintenance, fault diagnosis, and repair within the material handling industry.

Proven experience troubleshooting and repairing diesel, LPG, and petrol-powered engines on warehouse equipment and heavy-duty trucks.

Proven experience troubleshooting and repairing forklifts, reach stackers, empty container handlers, VNA (very narrow aisle) trucks, and general warehouse equipment.

Hands-on experience with hydraulic systems, transmissions, and drive-train components.

Hyster training programs and certification (e.g., Hyster OEM technical processes) are an advantage. Ability to read and interpret mechanical and hydraulic schematic drawings.

Strong fault-finding and diagnostic skills on hydraulic and mechanical systems.

Proficiency in diagnosis and repair of diesel engines, transmissions, and drive systems.

Intermediate Microsoft Office skills (Excel, Word, PowerPoint, Outlook).

Excellent customer relationship management skills.

Strong time management and administrative skills.

People management and development skills.

Excellent written and verbal English communication skills. Mechanical Engineering Technician qualification (ND or equivalent).

Formal high school or degree-level education required.

Technical Trade Test Certificate II and/or III.

Multi-skilled engineering background with hands-on experience on heavy plant equipment and hydraulic systems.