sales consultant - retail

Basic Functions

• Inform Customers about our services offered and hardware options (Buy and Sell/Trade-in Options)
• Provide exceptional customer service throughout all stages of a sale life cycle ? from greeting, informing, selling, or answering customer inquiries to assisting them to make a choice in selecting the hardware and set up their billing method.
• Troubleshoot hardware problems to limit customer visits from one store to another and landing in the warranty centre.
• Determine the needs of our Customers and provide recommendations for the best solution to meet their needs.
• Greet in store/Over the phone Customers in a Polite, Friendly and Professional manner
• Meet individual and team performance sales quota, tasklist, check list according to Wind/ Management guidelines.
• Technical Skills Required
• Be able to operate a computer with minimal to no supervision
• Fluent in Microsoft Office (Specially Excel and Word)
• Ability to quickly adapt to the use of our Retail Software
• Ability to fill out online forms accurately and trouble shoot any issues that may arise without the supervision of a manager/supervisor and minimal phone calls to help line

Job Types: Full-time, Part-time

Work remotely

• No

Job Types: Full-time, Part-time, Permanent

Pay: From $17.60 per hour

Benefits:

• On-site parking

Ability to commute/relocate:

• Toronto, ON M5T 3B3: reliably commute or plan to relocate before starting work (required)

Experience:

• Retail sales: 1 year (required)

Work Location: In person