administrative assistant

We are looking for an enthusiastic and passionate clinic administrative assistant to oversee all the reception operations and administrative work of the clinical staff and patients.

Responsibilities:

• Responsible for daily operating procedures such as client bookings, sales, inventory, customer service, billing, therapists requirements.
• Scheduling and shifts of the administrative staff
• Assigning and delegating the task to the staff as needed
• Delivering optimal patient experience regarding products and services offered
• Tracking expenses and revenues, bills, transactions, invoices, third party payment tracking, and deposits
• Maintaining the smooth flow of the clinic
• Facilitating acquiring of new clientele and maintaining loyal clienteles
• Sending letters and faxes to the other health care providers
• Coordinating with adjusters and insurance companies
• Strategies to improve the growth of the clinic
• Ensuring a warm and welcoming environment for the clients and staff
• Ability to meet the vision and mission of the clinic

Skills/Qualifications

• Motivated, problem solver, strong attention to details, organized
• Ability to work in a fast-paced environment
• Strong written and verbal communications skills
• Team building approach
• Experience with customer service, marketing, and business development
• *Physiotherapy Office/Clinic Management: 1+ years (Required)*
• *Experience using Electronic Medical Records (JANE SOFTWARE)*
• *Experience with WCB, MVA and Extended Health Care billing and booking procedures*

Job Type: Full-time

Pay: $16.00-$25.00 per hour

Benefits:

• Extended health care
• Flexible schedule
• On-site parking

Experience:

• Physiotherapy Clinic: 1 year (required)
• Jane EMR software: 1 year (required)

Work Location: In person