Product Development Specialist

New Product Development (NPD) •Identify and develop new menu items tailored for delivery, ensuring product-market fit, scalability, and customer appeal. •Work with chefs, R&D, and packaging teams to optimize recipes, Sensory test, Shelf life test, Stability test, and delivery-friendly packaging •Conduct feasibility studies on cost, production capability, and consumer acceptance. •Conduct market research and consumer trends to identify growth opportunities. Operations & Production Design •Define Standard Operating Procedures (SOPs) for production, quality assurance, and packaging. •Collaborate with the Operations team to streamline processes, optimize capacity, and control costs. •Implement continuous improvements to ensure product consistency, efficiency, and food safety compliance.

Commercialization & Project Ownership •Lead go-to-market strategy for new delivery products, from concept validation to launch. •Collaborate with Marketing on pricing, promotions, and customer acquisition campaigns. •Partner with Customer Service to gather customer feedback and drive iterative product improvements. •Monitor sales performance and make data-driven recommendations.

Qualifications: Bachelor’s or Master’s degree in Business Administration, Food Science, Marketing, or a related field. 3–5 years of experience in Food & Beverage, FMCG, Delivery Business, or Product/Project Management. Strong knowledge of product development processes, food operations, and delivery platforms. Proven ability to manage cross-functional projects and deliver measurable business results. Excellent analytical and problem-solving skills with a data-driven mindset. Strong communication and stakeholder management skills. Creative, entrepreneurial, and customer-oriented approach.