RESERVATION & ADMINISTRATION STAFF

WE'RE HIRING

RESERVATION & ADMINISTRATION STAFF

Job Desc:

Manage online reservations, receive bookings and record bookings

Input guests database in computer use Excel, Google Drive, and other guests requests

Handling and reply guests inquiries online and by phone

Handling complaints and find solution.

Arrange internal guest data for check-in and check-out process

Taking care and assisting guests relations and satisfaction

Requirements:

• Good communication skills
• Fluent in English, writing and speaking
• Have experience in Reservations or administration job
• Have skills in Microsoft programs
• Initiative, fast leaners, good teamwork skill, good listener, good manners
• Experience handling foreign customers
• Location: Bumbak, Kerobokan - Bali
• Working hour: 9 AM - 5 PM office time (with one hour break), and online work from home
• Starting salary: 4 - 5 million IDR per month.

Skills: Data Entry, Organizational Skills, Google Sheets, Google Docs, Administration, Microsoft Excel, Customer Service, Office Administration, Microsoft Outlook, Microsoft Office