Returns Administrator

Leeds, LS11 £30,000 FTE (£20,000 pro rata) 25 hours per week, Monday to Friday Permanent

Elevation Recruitment Group are currently working with a successful and established business based in Leeds who are looking to appoint a Returns Administrator to join their team on a part-time basis. This is a varied role combining returns administration, finance support and internal communication. You’ll work closely with the Sales team and other internal departments, particularly supporting a team of Sales Representatives to ensure returns are processed accurately and efficiently. The business has recently introduced a new ERP system, so there is a strong focus on ensuring information is accurate and kept up to date. You don’t need previous experience with the system as full training will be provided.

Key responsibilities:

• Processing and administering returns through the ERP system
• Ensuring all returns paperwork and information is complete and up to date
• Working closely with Sales Representatives to gather information and progress outstanding returns
• Building strong relationships with Sales Representatives and internal teams
• Proactively following up to ensure information is obtained and actions are completed
• Updating the ERP system with relevant return information
• Raising re-charge invoices and processing credits where required
• Investigating and correcting information entered against the wrong customer accounts
• Supporting the Finance team with accounts payable and processing invoices
• Ensuring invoices are processed and sent out on time
• Assisting with ad-hoc invoice and order processing
• Obtaining serial numbers and other information required for returns
• Supporting the monthly statement run
• Providing general administrative support across Finance and Sales

About you:

• Previous experience in administration, finance, accounts payable, returns or a similar role
• Highly organised with excellent attention to detail
• Proactive and confident chasing information and getting things moving
• Strong communication skills with the ability to build good internal relationships
• Comfortable working independently and taking ownership of tasks
• Confident using IT systems and able to learn new software quickly
• Happy to support with a variety of ad-hoc tasks when required
• Previous ERP experience would be advantageous but is not essential

This is a great opportunity for someone with an administration or accounts background who enjoys a varied role, likes building relationships across a business and is looking for a part-time position with plenty of responsibility.