Customer Service Assistant

Job Title : Customer Service Assistant Location: DB Golf Center, 249 Sembawang Rd, Singapore 758352 About the Role : DB Golf Center is seeking a Full Time Customer Service Assistant to join our team. The role will primarily focus on customer service at our new location. If you have a passion for customer service and enjoy contributing to a dynamic and growing golf facility, we would love to hear from you! Working on weekends, 2 days off per week. Key Responsibilities: Customer Assistance : Provide exceptional service to customers, ensuring a smooth and positive experience. Facility Navigation : Guide customers through the facility, assisting them with golf range, simulators, and event areas. Booking & Scheduling : Assist in managing bookings for lessons, simulator sessions, and events. Product Knowledge : Offer information on DB Golf Center’s services. Administrative Support : Help with operational tasks, including maintaining the customer service area and ensuring equipment functionality. Collect Payments : Handle customer payments for bookings, services, and products, ensuring accurate transactions and receipts. Customer Feedback : Gather and report customer feedback to management for continuous service improvement. Qualifications & Experience: Required : Previous customer service experience, preferably in a sports or leisure setting. Strong communication skills and a friendly, approachable attitude. Ability to stay organized and manage multiple tasks efficiently. Preferred : Knowledge of golf or prior experience in a golf-related environment. Comfortable with basic administrative duties and processing digital payments. Additional Requirements: Flexibility to work shifts on weekends and public holidays as needed. A positive, professional attitude with excellent customer service skills.

If you're passionate about delivering exceptional customer experiences and excited to join our expanding team, apply now!