Senior Network Project Engineer (Managed Services / NOC / Automation)
Key Responsibilities
- Project Delivery & Implementation
Lead end-to-end delivery of network and security projects (LAN, WAN, DC, Hybrid Cloud)
Execute deployment, configuration, migration, and cutover activities
Develop MOPs, implementation plans, and rollback procedures
Ensure smooth transition from project delivery to managed services/NOC operations
- Network Design & Architecture
Design scalable, resilient, and secure network architectures (Campus, Data Centre, Multi-site)
Produce HLD and LLD documentation
Implement segmentation, zoning, and high-availability (HA) designs
Support hybrid environments integrating on-prem and cloud
- Monitoring, Observability & NetGain Integration
Deploy and integrate monitoring platforms such as NetGain Systems (Cloud Vista, EMedge)
Configure SNMP, credential polling, and telemetry collection across network and server infrastructure
Define alert thresholds, policies, and tuning strategies aligned with operational baselines
Integrate monitoring with incident workflows and escalation models in NOC environments
- Security Implementation
Implement and manage firewalls (e.g., Palo Alto Networks, Fortinet, Check Point)
Configure VPNs, NAT, IDS/IPS, and Zero Trust access controls
Support SIEM integration (e.g., QRadar) and log forwarding strategies
Ensure compliance with security frameworks (e.g., ISO 27001)
- Managed Services & NOC Alignment
Align project deliverables with managed services operating models (L1/L2/L3 support)
Define monitoring KPIs, SLAs, and alerting thresholds for steady-state operations
Support onboarding of devices into NMS platforms and ensure observability readiness
Work closely with NOC teams for knowledge transfer and operational acceptance
- Automation & Optimization
Develop automation scripts (Python, Bash, Ansible) for: Configuration deployment
Monitoring onboarding
Health checks and reporting
Improve operational efficiency through automation of repetitive tasks
Integrate APIs from network devices and monitoring tools where applicable
- Troubleshooting & Performance Optimization
Provide L3 support for complex network and security issues
Conduct root cause analysis (RCA) and implement preventive improvements
Perform failover testing, performance tuning, and validation
- Documentation & Reporting
Maintain detailed network diagrams and system documentation
Prepare project status reports, risk logs, and technical write-ups
Deliver as-built documentation and operational handover materials