Deployment/Hardware Engineer - Skillbridge Fellowship
ACTIVE TS/SCI W/CI POLY SECURITY CLEARANCE REQUIRED
D2 Consulting is a Veteran Owned Small Business (VOSB) providing a broad range of IT Services to the Federal Government. We proudly support the US Intelligence Community and are focused on cyber security, software development, systems engineering, enterprise operations, data analytics and visualization, and cloud engineering.
Job Description:
This is an unpaid fellowship through the DOD Skillbridge program. The candidate selected through this program will not receive compensation or benefits through D2 Consulting but will rather remain an employee of DOD and will receive compensation and benefits through the DOD. You will perform numerous functions to include Systems Administration, Property/Asset Management, Testing, and Configuration Management functions. This position will require up to 50% travel as well as travel to Chantilly, VA. A valid Driver’s License is required for this role.
System Administration duties:
Manage the functionality and efficiency of a group of computers running on one or more operating systems
Help maintain the integrity and security of servers and systems
Maintain system documentation
Interact with users and evaluate vendor products
Coordinate hardware and software installation and provide backup recovery
Monitor policies and standards for allocation related to the use of computing resources
Participate in systems testing and document results
Provide advice and training to end-users
Maintain current knowledge of relevant technologies as assigned
Monitor IMS and reporting incidents with directives
Monitor Ams/DMs to determine possible impacts to operations of services
Monitor and clean-up orphaned tickets
Monitor and enforce compliance of Incident Management Policy
Maintain Incident Management policy
Work to improve situational awareness
Monitor and facilitate resolution of tickets older than 30 days
Monitor and facilitate tasks for the Problem Management team
Control, disseminate, and monitor ticket queues
Draft Service Maintenance/Outage/Restoral Announcements
Facilitate the creation and submission of after-action reports for major incidents and outages when applicable
Communicate and coordinate with Incident Managers and/or representatives from other contracts when necessary
Exercise independent judgement and decision making
Participates in special projects as required
Property/Asset Management duties:
Develop and implement system improvements, processes and procedures, and training necessary to manage and protect government and corporate property investments; supervises assigned staff
Ensure timely receipt, acquisition, identification, documentation, maintenance, inventory, movement, and storage of property
Ensure proper disposition of obsolete and excess assets
Participate in the taking of physical inventories, and provide a quarterly inventory report
Ensure that periodic reviews are completed to verify that appropriate custodial organizations properly maintain and use property, and that records are properly maintained
Testing duties:
Support software testing, QA, and CM activities
Review and evaluate software products and systems to ensure adherence to company and customer quality standards
Develop software/systems testing procedures and conduct tests
Work with software developers and engineers to understand requirements, identify test scope and acceptance criteria for release components
Follow QA release checklist
Provide QA input to improve installation guides and general deployment documentation
Develop and update technical documentation such as test reports
As needed, provide other QA related and Configuration Management (CM) support
Qualifications:
Active TS/SCI w/CI Poly
Experience supporting information systems operations
Excellent communication skills, both verbal and written
Strong analytical skills
Additional Information
All your information will be kept confidential according to EEO guidelines.
D2 Technical Services is committed to a merit-based recruitment process and encourages applications from all qualified individuals. As a Veteran-Owned Small Business, we particularly welcome applications from veterans who have the requisite skills and experience. Job applicants that are interested in one of our openings and may require a reasonable accommodation to participate in the job application or interview process, should contact us to request an accommodation.