Sales Executive (Inside Sales & Customer Support)

We're a leading provider of IT solutions and CCTV surveillance technology, committed to innovation and growth. Join us and enjoy:

✅ Flexi-Benefits – Customize perks to suit your lifestyle ✅ Annual Health Screening – Your well-being matters ✅ Overseas Company Trips – Celebrate success together ✅ Team Bonding Activities – Build lasting connections ✅ Corporate Social Responsibility (CSR) – Make an impact beyond work

Job Responsibilities

• Responsible for prospecting and new business acquisition
• Ability to identify opportunities during the tele-qualification process and drive full sales process to resolution.
• Understand the business development process and is able to overcome competitive and technical objections while positioning services products correctly to satisfy customer requirements.
• Ability to articulate and deliver prepared business content in order to persuade potential customers.
• Achieve quarterly business goals including but not limited to pipeline generation and closed revenue.
• Maintain consistent activities with your prospects via phone, email, or video conference.
• Stay current on companies’ products, technology and business solutions.
• Partner with the Key Account Managers to establish and execute go to market strategy with customers.
• Record all customer information and maintain detailed tele-qualification records, in the CRM on each prospective customer.
• Serve as internal business support and field questions from prospective and existing customers.
• Update customer records, handle order processing, coordinate delivery, and follow up on payment collection.
• Support sales operations with day-to-day coordination between customers and internal teams.

Job Requirements

• Diploma or equivalent qualification in related field
• 1-2 years of working experience in Security Products / IT / Sales /Business Process Optimization.
• Min 1-2 years of experience in general sales / cold call.
• Enjoy working in a customer facing environment.
• Possess strong communication skills.
• Sales-driven, disciplined, and motivated to achieve targets

Skills: Sales and Marketing, Communication Skills, Customer Engagement, Sales Management, Customer Service, Account Management, B2B Sales, Sales Strategy, B2C Sales, Customer Relationship Management