Customer Service Executive (Logistics - Forwarding Industry)

Handle air freight, sea freight and inland transport orders with basic knowledge on all fields both inbound and outbound activities. Handle customer enquiries, quotations and overseas agent correspondence and offering solutions.  Working with vendor (trucking)/ carrier/co-loader/airline to get the best rate. Perform and resolve customer dispute or complaint cases with care and in compliance with all internal...

Job Requirements:

1. Above full-time university bachelor degree in Logistics field.
2. 3 - 5 years of customer services experience in freight forwarding industry.
3. Knowledge of handling air freight and sea freight shipments both, customs and inland transport is an advantage.

Skills & Knowledge:

1. Good command of written and spoken English and Vietnamese
2. Having good Microsoft office...