Deputy Manager of Customer Service

A. Customer Service Management *Operations Management:

• Develop delivery plans and schedules for hospitals and partners.
• Assign tasks and supervise delivery staff.
• Ensure the collection of soiled linen and delivery of clean linen strictly adhere to procedures and schedules.

*Process Control:

• Supervise the counting, sorting, and processing of laundry items at delivery points.
• Monitor and resolve issues...

1. Gender: Male
2. Education: Bachelor’s Degree required
3. Language Skills: Capable of communicating in Japanese or English.
4. Experience: Minimum 3–5 years of experience in logistics or customer service, with at least 2 years in a management position.
5. Preferred Qualifications:

• Experience working at Japanese Corporations/Companies or foreign enterprises.
• Experience in industrial laundry or hospital services is preferred.

Hard Skills:

• Team management and operational planning.
• Proficient...