Career opportunity: Customer Retention Specialist - New Account

Are you a skilled negotiator with advanced English? Join the global leader in commercial pest control, hygiene, and facility protection services! Represent a company trusted worldwide by millions of homes and businesses.

POSITION DETAILS:

• Location: Concentrix Salvador del Mundo
• English Level Required: 85% (Advanced)
• Role: Customer Retention, Account Care & Contract Resolution
• Schedule: Full Flexibility Required
• Training: 100% Paid from Day 1

ABOUT THE ACCOUNT:

Global provider of essential environmental hygiene, pest prevention, and facility safety solutions. You will assist existing commercial and residential clients with service management, account adjustments, and contract renewals.

WHAT WE OFFER:

• Competitive base salary + performance-based retention incentives/bonuses
• Clear path for internal growth and leadership opportunities
• Onsite clinic & comprehensive employee health programs
• Night shift transport assistance (where applicable)
• Collaborative, professional, and stable working environment.

REQUIREMENTS:

• Call Center Experience Required - 6 Month
• High School Diploma (Bachillerato)
• Full schedule availability
• Advanced English proficiency (written & spoken)
• Strong negotiation, active listening, and problem-solving skills.

Apply now and enjoy this and many other benefits! .

-Requerimientos-

• Educación mínima: Bachillerato / Educación Media
• Menos de 1 año de experiencia
• Idiomas: Inglés
• Edad: entre 18 y 50 años
• Palabras clave: especialista, cuentas