Company And Culture
Complex is the definitive platform for global youth culture and music lifestyle, seamlessly integrating cutting-edge content, commerce and live experiences with unparalleled scale. Through innovative content, Complex tells stories of music, streetwear and style, sports, art and beyond. Its content engages in a dynamic conversation with the audience, reflecting and shaping the zeitgeist of convergence culture. A powerful media juggernaut paired with a curated marketplace, Complex is redefining the way fans interact with their favorite brands and artists and reshaping the future of digital culture and commerce.
Why We're Hiring
Join us in creating innovative trading card products that excite collectors, build communities, and drive the future of the hobby. We are seeking a highly organized, creative, and commercially minded Senior Product Development & Sourcing Manager to lead the development, sourcing, and production of trading card products and related collectibles. This role will oversee the end-to-end product lifecycle—from concept development and vendor management to manufacturing, quality assurance, and product launch.
The ideal candidate combines strong project management skills with expertise in global sourcing, manufacturing, collectibles, and consumer products. Experience within trading cards, tabletop games, collectibles, sports memorabilia, or adjacent industries is highly preferred.
What You'll Do
Product Development
Manage the development of trading card products, collector sets, accessories, and promotional items from concept through production.
Collaborate with design, licensing, marketing, and sales teams to create innovative products that align with market trends and company objectives.
Develop product specifications, packaging requirements, and production timelines.
Evaluate new product opportunities, materials, printing techniques, finishes, and collector-focused features.
Monitor industry trends, competitor products, and collector preferences to inform future product development.
Sourcing & Vendor Management
Identify, evaluate, and onboard domestic and international manufacturers, printers, and suppliers.
Negotiate pricing, production terms, MOQs, lead times, and supplier agreements.
Build and maintain strong supplier relationships to ensure quality, reliability, and cost efficiency.
Source materials including card stock, packaging components, specialty finishes, promotional inserts, and collectibles-related accessories.
Develop contingency sourcing strategies to mitigate supply chain risks.
Production & Supply Chain Management
Manage production schedules to ensure products are delivered on time and within budget.
Coordinate with suppliers, logistics partners, and internal teams throughout the manufacturing process.
Track project milestones and proactively resolve production delays or quality concerns.
Monitor inventory requirements and collaborate with operations teams on forecasting and replenishment planning.
Ensure compliance with applicable safety, labeling, and regulatory requirements.
Quality Assurance
Establish and maintain product quality standards across all product lines.
Review production samples, proofs, prototypes, and pre-production runs.
Conduct vendor performance evaluations and implement continuous improvement initiatives.
Resolve quality issues and oversee corrective action plans with suppliers.
Financial & Strategic Planning
Develop and manage product cost targets and production budgets.
Analyze product margins and identify cost-saving opportunities without compromising quality.
Support annual product roadmaps and long-term sourcing strategies.
Prepare reports and recommendations for senior leadership regarding product performance and supplier partnerships.
Who You Are
Bachelor's degree in Business, Supply Chain Management, Product Development, Operations, Marketing, or a related field.
5+ years of experience in product development, sourcing, procurement, or manufacturing management.
Experience managing overseas suppliers and manufacturing partners.
Strong negotiation and vendor management skills.
Excellent project management and organizational abilities.
Advanced proficiency with Microsoft Excel.
Advanced proficiency with ERP/project management systems.
Advanced proficiency with PDM systems, Centric preferred.
Ability to travel domestic and international (with a valid passport) up to 3 times a year.
Reliable transportation to travel locally.
Ability to manage multiple product launches simultaneously.
Preferred Skills
Experience in trading cards, collectibles, tabletop gaming, sports licensing, toys, publishing, or consumer products.
Knowledge of card printing processes, packaging production, and collectibles manufacturing.
Familiarity with international sourcing and import/export logistics.
Experience working with licensed intellectual property products.
Passion for trading cards, collectibles, sports, gaming, or pop culture.
Key Competencies
Product Innovation
Strategic Sourcing
Vendor Negotiation
Supply Chain Management
Cost Analysis & Budgeting
Cross-Functional Leadership
Quality Management
Problem Solving
Project Management
Market Trend Analysis
Success Metrics
On-time product launches
Product quality and defect rates
Gross margin performance
Supplier performance and reliability
Inventory efficiency
Customer and Collector satisfaction
New product development cycle times
What We Offer
Best in class health, dental, and vision insurance
Healthcare FSA
Dependent Care FSA
Commuter Benefits FSA
Short-term/long-term disability and life insurance
Paid Parental leave
401k with 4% match
Pet Insurance
Legal and Identity Theft Plans
Flexible PTO