SENIOR BUSINESS DEVELOPMENT EXECUTIVE
Key Responsibilities1. Strategic Growth & Revenue Generation
Develop and execute a comprehensive commercial and business development strategy to achieve aggressive quarterly and annual revenue targets.
Identify and capture emerging market opportunities across corporate delivery, FMCG last-mile fulfillment, healthcare/pharmaceutical distribution, and eCommerce logistics.
Build, maintain, and accurately forecast a robust B2B enterprise sales pipeline.
- Enterprise Client Acquisition & B2B Sales
Target, pitch, and negotiate enterprise-grade retainer contracts with mid-market and blue-chip corporate accounts (FMCG, manufacturing, financial services, logistics aggregators, and eCommerce giants).
Structure competitive, profitable commercial proposals, tenders, and service level agreements (SLAs) tailored to corporate dispatch and distribution needs.
Lead end-to-end contract negotiations and ensure a smooth onboarding handover to the Operations team.
- Strategic Partnerships & Channel Expansion
Identify and close synergistic partnerships with freight forwarders, e-commerce platforms, retail chains, and regional hub operators to expand Citywide’s network footprint.
Collaborate with domestic and international express partners to establish bilateral delivery and route-sharing agreements.
- Key Account Management & Retention
Partner with Operations and Customer Experience teams to ensure high service standards for retained corporate clients.
Champion up-selling and cross-selling initiatives across existing accounts (e.g., transitioning single-city delivery clients into nationwide/interstate contracts).
Conduct regular quarterly business reviews (QBRs) with key clients to maximize lifetime value and minimize churn.
- Team Leadership & Commercial Excellence
Lead, mentor, and build a high-performance business development and sales team.
Implement structured CRM management, sales activity KPIs, pipeline stages, and conversion tracking.
Continuously gather competitive intelligence, market trends, and pricing dynamics to inform service packaging and competitive tariff positioning.