CUSTOMER SERVICE ASSISTANT

Assist customers with inquiries, concerns, and requests. Provide accurate information about products, services, and company policies. Handle customer complaints professionally and provide appropriate solutions. Maintain a friendly and positive customer experience. Process customer requests and coordinate with the proper department when needed. Record and update customer information and concerns. Perform other customer service-related tasks as assigned.

Qualifications/Requirements: High school graduate or college level/graduate With or without customer service experience Good communication and interpersonal skills Customer-oriented and professional Willing to work on shifting schedules, weekends, or holidays if required.