manager, restaurant

*The Company:*

Church's Texas Chicken? is an authentically Texas chicken brand that was first brought to life in San Antonio, Texas across from the Alamo in 1952.

If you?re looking for a career that?s fun, fast-paced and loaded with opportunity, then you?ve come to the right place. At Church's®, we?re not your typical quick service restaurant. We make real comfort food that makes a difference in peoples? lives. And for over 65 years, our restaurant has been a place where hardworking people can get ahead and go on to do amazing things by serving others

*Manager*

*The Opportunity*:

We are a local family company who operate multiple Church?s Texas Chicken restaurants around the GTA. We are looking for hardworking, positive, and energetic individuals who are committed to maintaining integrity and providing a high standard of service to our customers.

At our restaurants, we focus on a maintaining a positive team culture and work environment.

We are an equal opportunity employer who strive to provide competitive compensation, performance recognition and opportunities for advancement and development.

*Requirements:*

• Food service/hospitality sector experience required
• Management experience preferred

• Willingness to learn all areas of restaurant operations & work multiple stations.
• Have a positive and motivating leadership style

• Be able to lead a team of 10-15 people
• Excellent interpersonal, written, and verbal communication skills

• Ability to adapt to a fast-paced and flexible environment
• Basic accounting skills and knowledge of technology

• Comfortable working on your feet for full shift
• Reliable and hard-working

• Strong organization and collaboration skills

*Responsibilities (Manager):*

*_Customer Service_*

• Effectively resolve customer complaints and provide customer service
• Respond to customer concerns in-person, online, and over the phone

• Assist cashiers when needed to take and complete orders, and communicate with guests
• Serve guests in a positive and professional manner

• Maintain solid product knowledge

*_Staff Management_*

• Recruit, train, and supervise Team Members and ensure their professional development
• Set staff work schedules and monitor staff performance

*_Inventory and Resource Management_*

• Review and analyze monthly operating results to ensure restaurants are maximizing their profit
• Ensure food costs, labour costs and other expenses are within budget

• Create weekly report sales and expense reports for management
• Maintain records of stock (inventory), repairs, sales and wastage

• Order supplies and food and manage their use with minimum wastage

*_Restaurant Operations Management_*

• Ensure that both the restaurant operations and guest experience are aligned with our brand standards
• Maintain strict safety and sanitation standards throughout kitchen and other restaurant areas (dining area, bathrooms, etc.)

• Manage the daily operations of a single restaurant (10-45 employees) while ensuring delivery of quality food and guest satisfaction.
• Assist in all food preparation and kitchen operations, including breading, marination, frying, baking, etc.

• Follow the company?s security and safety procedures
• Implement operational plans, processes, and tools in our restaurants

• Develop and implement marketing plans
• Use planning and projection tools to ensure restaurant is ready for busy periods

• Identify issues and propose solutions that have an impact on the restaurant?s bottom line
• Cash management ? balance cash daily, and make deposits to the bank

• Be able to work full time and on a combination of days, including evening and weekend shifts (6 days a week)
• Other duties to maintain the day to day operations of a fast food restaurant

Job Types: Full-time, Permanent

Pay: $18.00-$21.00 per hour

Work Location: In person