Waiter/waitress - food and beverage services
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Education:
Secondary (high) school graduation certificate.
Work site environment:
Noisy.
Work setting:
Restaurant. Urban area.
Tasks:
- Must be of legal age to mix and serve alcoholic beverages.
- Address customers' complaints or concerns.
- Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings.
- Describe menu items including daily specials for customers.
- Advise on menu selections.
- Balance cash and record sales.
- Clear and clean tables, trays and chairs.
- Greet patrons, present menus, make recommendations and answer questions regarding food and beverages.
- Order and maintain inventory of wines and wine glassware.
- Serve food and beverages.
- Supervise other servers and bussing staff.
- Take orders and relay to kitchen and bar staff.
- Train staff.
- Assist clients/guests with special needs.
- Provide customer service.
Supervision:
1 to 2 people.
Computer and technology knowledge:
Point of sale system.
Transportation/travel information:
Public transportation is available.
Work conditions and physical capabilities:
- Bending, crouching, kneeling.
- Fast-paced environment.
- Handling heavy loads.
- Physically demanding.
- Standing for extended periods.
- Work under pressure.
Personal suitability:
- Client focus.
- Efficient interpersonal skills.
- Excellent oral communication.
- Flexibility.
- Initiative.
- Organized.
- Reliability.
- Team player.
Experience:
7 months to less than 1 year.
Employment terms options:
- Evening.
- Shift.
- Flexible hours.
- Morning.
- On call.
- Day.
- Weekend.
Financial benefits:
Gratuities.